Responsible Gaming

Gambling Should Be Entertainment

At Fair Go Casino, we believe that gambling should always be viewed as a form of entertainment, not as a way to earn money or solve financial problems. While we strive to provide an enjoyable gaming experience, it's important to understand that the odds are always in favour of the house. Play responsibly, within your means, and only with money you can afford to lose.

Age Verification

Fair Go Casino is strictly for players aged 18 years and over (or the legal gambling age in your jurisdiction within Australia). By accessing and using our services, you confirm that you meet the legal age requirement in your location. We conduct regular age verification checks and reserve the right to request proof of age at any time.

Warning Signs of Problem Gambling

If you recognize any of the following signs in yourself or someone else, it may indicate a problem with gambling:

• Spending more time or money on gambling than intended
• Chasing losses by gambling more to win back lost money
• Hiding gambling activity from friends or family
• Feeling anxious or irritable when trying to cut down or stop gambling
• Using gambling to escape problems, stress, or negative emotions
• Lying about the amount of time or money spent on gambling
• Jeopardizing relationships, work, or education due to gambling
• Borrowing money to gamble or pay gambling debts
• Repeatedly unsuccessful attempts to cut back or control gambling
• Experiencing sleep problems or mood changes related to gambling

Self-Help Tools

Fair Go Casino provides a range of responsible gaming tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit over a specific period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose during a gaming session
• Reality Checks: Receive pop-up reminders during your gaming session showing how long you've been playing and how much you've wagered
• Session Time Limits: Set automatic time restrictions to limit consecutive gaming sessions
• Self-Exclusion: Take a break from gambling by temporarily or permanently excluding yourself from your account

To access these tools or set limits on your account, please contact our Customer Support team or visit your account settings.

Support Organizations

If you or someone you know is struggling with problem gambling, help is available:

Australia

• Gambling Help Online
  Free, confidential, and independent counselling service
  www.gamblinghelponline.org.au
  1800 858 858

United Kingdom

• GamCare
  Free support for problem gambling
  www.gamcare.org.uk
• GamStop
  National self-exclusion scheme
  www.gamstop.co.uk

Canada

• Responsible Gambling Council
  Information and support resources
  www.responsiblegambling.org

United States

• National Council on Problem Gambling
  Help line and treatment referrals
  www.ncpgambling.org
  1-800-522-4700

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Federal Centre for Health Education
  www.bzga.de

If You Need Help

Problem gambling can affect anyone. If you're experiencing difficulties with your gambling or suspect you may have a problem, please reach out to one of the support organizations listed above. They offer free, confidential assistance and can provide treatment options, counselling, and support groups.

Remember: Seeking help is a sign of strength, not weakness. Support is available 24/7.